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Cancellation Policy

1. North Highland Events and Promotions reserves the right to cancel their event (or vary any part thereof including artist or venue ) for the following reasons:-
a. if it requested to do so or required to do so by order of any government or public authority or at request of a venue or artist.
b. because of an event out with the control of North Highland Events and Promotions , including but not limited to act of god, adverse weather, plague or pandemic, illness of an artist, damage to a venue or other similar event .

2. If the event is cancelled as a result of Clause 1 above , every effort will be made to reschedule the event and tickets will be valid at a future date. If the event is cancelled and no reschedule date can be offered (or the reschedule date is not suitable for the ticket holder) , refunds will be given within 45 days on deduction of any admin fees or any non-refundable deposits paid to third parties by North Highland Events and Promotions on the ticket holders behalf (including to accommodation, dining or transport providers) which are not recoverable by North Highland Events and Promotions.

3. Should a ticket holder wish to cancel their attendance at any event their ticket will be considered ‘cancelled’ by North Highland Events and Promotions when written notification is given to North Highland Events and Promotions. In the event of cancellation North Highland Events and Promotions shall refund the Client as detailed below:
(a) if cancelled 7 weeks prior to the first day of the event, 75% of the cost will be refunded on deduction of any non-refundable deposits ;
(b) if cancelled 6 weeks prior to the first day of the event, 50% of the cost will be refunded on deduction of any non-refundable deposits;
(c) if cancelled 5 weeks prior to the first day of the event, 25% of the cost will be refunded on deduction of any non-refundable deposits; and
(d) if cancelled less than 4 weeks prior to the first day of the event, there will be no refund issued.

4. All tickets booked with North Highland Events and Promotions are transferrable and if you become unable to attend but are not within the refund or partial refund periods you may wish to consider resale to a third party.